Returns & Exchanges

At Cleva, we want you to love your home essentials, which is why we offer a 30-day return policy on all items in their original condition. If your purchase isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your box.

4

Drop Off and Track

Take your package to the nearest authorized shipping location and keep your tracking number handy while we process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing